---
title: "Creating a Return Shipment"
slug: "creating-a-return-shipment"
updated: 2025-07-08T08:42:11Z
published: 2025-07-08T08:42:11Z
canonical: "docs.avontus.com/creating-a-return-shipment"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.avontus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Creating a Return Shipment

You create a return Shipment in the same way that you set up a delivery Shipment. However, instead of having it go from the Branch or Sub-Branch to the Job Site, you route from the Job Site to the Branch or Sub-Branch.

To create a return Shipment:

1. Locate and click the **Job Site** from which you want to ship equipment from,
2. Click the **Shipping** tab and click the **Ship Items to a Location** button ( ![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/cd0e67e4-9069-4f49-a2d2-33eeaab222dd.png)). The *New Direct Ship* dialog appears, set up for a return.

![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/image-1720017021155.png)
3. Click the **Rent Stop** calendar icon ( ![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/2ff7be92-2e69-47b2-8249-384450e04a79.png)).

![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/image-39OL45AW.png)

The calendar appears.

![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/image-6GBNDDM8.png)
4. Locate and click the correct planned date of shipment

> **Note:** Entering a date into the **Rent Stop** date field that is past the stop rent date on the Job Site/Scaffold will NOT result in additional rental charges past the stop rent date. **Note:** If you enter a date into the **Rent Stop** date field that occurs in a previous billing cycle, any credits related to the return will be added to the next invoice created. **Note:** When the Branch Office is set to count items, Quantify cannot process discrepancies and out of service items on the same return. Refer to [*Working with Out of Service Items*](/v1/docs/working-with-out-of-service-items) for additional details.
5. When you completed the **Summary** tab, go to the **Products** tab

![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/image-100CJ3ZU.png)
6. Enter the Products to return in the **To Ship** column.

> **Note:** When the Branch Office is set to count items, Quantify cannot process discrepancies and out of service items on the same return. Refer to [*Working with Out of Service Items*](/v1/docs/working-with-out-of-service-items) for additional details. **Note**: You can click auto-fill button to add all items into the To Ship column.

![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/image-UNBOIPNZ.png)
7. Click **Complete Shipment** Optionally, you can complete the **Additional Charges** and **Recurring Charges** tabs. ![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/image-AD30SABY.png)

The Shipment will be created as a Return. ![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/image-HQ1H1EYC.png)