---
title: "Customer Statuses"
slug: "customer-statuses"
updated: 2026-08-04T08:33:35Z
published: 2026-08-07T08:02:39Z
canonical: "docs.avontus.com/customer-statuses"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.avontus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer Statuses

In Quantify, you can assign Customers to a status. Statuses are color coded and determine whether users can ship or sell parts to customers via Shipments or Transactions.

This means you can restrict Shipments or Transactions for customers with a status that does not allow them to receive parts.

For example, you can assign a customer to the On Hold status (see below), which will produce a warning on any Shipment or Transaction created for that customer.

> [!NOTE]
> Note: You can always create Returns and Estimates for customers regardless of status.

![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/image-3ENOFO59.png)

Customer status can be edited under the Lists menu.

![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/image-9WDDLRZF.png)

When you create or edit a status, and assign a status to a customer, you will see the status in the Customer Status column of both the Shipping and Transactions tabs.

![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/image-8582K4PC.png)

When you create a Transaction or Shipment, you may see a warning icon indicating the status the customer is assigned to.

If they are assigned to a status that does not allow saving, you will be unable to complete any Transactions or Shipments until the customer is assigned to a different status.

![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/image-SXUXP33U.png)

You can also see the **Customer Status** field in reports, such as pivot reports.

![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/image-XN093H3X.png)