---
title: "Sending Error Reports"
slug: "sending-error-reports"
updated: 2023-08-09T09:19:54Z
published: 2023-08-09T09:19:54Z
canonical: "docs.avontus.com/sending-error-reports"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.avontus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Sending Error Reports

When an error occurs in Quantify, you can automatically report the issue to Avontus. Sending the error report helps us improve Quantify, by enabling us to investigate the specific issue immediately.

To send an error report:

1. Click **Send Error Report**.  
![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/5377b620-979b-47db-bae6-6fdd50a7fc5c.png)  
A ticket is created in Avontus Support reporting the issue.  
The *Error Report* dialog refreshes.
2. Do one of the following:
  1. Click in the **Email address** text field and enter your email address, to enable the ticket to be opened in your name and to enable Avontus Support to contact you about this report.
  2. Click the **I prefer to send this report anonymously** check box (to put a check in it) to remain anonymous.  
**Note:** If you do this, Avontus support will not be able to contact you about this report.  
![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/775d49f5-8cdc-4150-80f6-8630b5260115.png)
3. Click in the **Error Information** text field and enter information about what you were working on when the error occurred.
4. Click **Send Error Report**.  
![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/32744514-c649-4e78-be56-47238cbb4ca3.png)  
When Quantify sends the report, the *Error Report* dialog refreshes, advising you of the status of the error report submission.  
![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/19011c25-af12-472e-8482-a841a2b6b8db.png)
5. Click **OK**.