---
title: "Unlocking an Avontus VR Account"
slug: "unlocking-a-avontus-vr-account"
updated: 2024-10-25T13:42:24Z
published: 2024-10-25T13:42:24Z
canonical: "docs.avontus.com/unlocking-a-avontus-vr-account"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.avontus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Unlocking an Avontus VR Account

Unlocking an Avontus Viewer account means using the serial number associated with the account to activate the account. Once activated, it can be deactivated and reactivated at any time.

To unlock an Avontus Viewer account:

1. If Avontus Viewer is not already running, [log in to Avontus Viewer](/v1/docs/logging-in-to-scaffold-vr-desktop). The *Avontus Viewer* dialog appears.
2. Click the **Avontus Viewer** menu icon ( ![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/ff590fd8-2da1-4b7f-ae3d-7f37c518c23f.png)) in the top left-hand corner of the dialog and select **Unlock Avontus Viewer**. ![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/b322cc64-579e-4fe8-9b80-45568184f1d4.png) The *Unlock Avontus Viewer Desktop* dialog appears.
3. Click in the **Serial Number** text field and enter your Avontus Designer serial number, then click **Unlock**. ![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/4825a215-f086-44f1-af65-9196768b9cd5.png)

> **Note: You can find the serial code in the Activation Manager page page of Avontus Designer**

**![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/image-1706541490459.png)** The *Unlock Avontus Viewer Desktop* dialog refreshes, showing that you have unlocked Avontus Viewer.
4. Click the **Check** in the bottom right-hand corner of the dialog. ![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/02e0dc9b-a7d8-4b7e-95ab-b10ddff52b54.png)

The *Avontus Viewer* dialog returns, showing your account.