---
title: "Why Is My Return Credit Incorrect?"
slug: "why-is-my-return-credit-incorrect"
updated: 2023-09-05T12:05:55Z
published: 2023-09-05T12:05:55Z
canonical: "docs.avontus.com/why-is-my-return-credit-incorrect"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.avontus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Is My Return Credit Incorrect?

*I am generating invoices for a job site that has a return. The amount of the calculated return credit does not match what was originally invoiced for rent for the same parts. Why?*

**Answer:** This is most likely due to a Rent Adjustment that was added or removed after the items were originally invoiced. This would apply to [Adding Rental Period Adjustment Rules to a Job Site](https://avontus.document360.io/v1/docs/working-with-rent-adjustments)[](https://avontus.document360.io/v1/docs/working-with-rent-adjustments) or [Rate Profile rate adjustments](https://avontus.document360.io/v1/docs/working-with-rent-adjustments). The adjustment affects the rental rate of the item for a time period or through a date range. If the return is during an adjusted time frame, the credit will be adjusted as well. **Example:**

Product A is Invoiced in advance for the first 60 days on rent at a rate of 1.5.

A Rental Period Adjustment Rule that applies a discount of 50% for days 31-60 on rent is added to the Job Site .

Product A is returned on day 55. The 5 day credit will be calculated at a rate of .75 (not the originally billed rate of 1.5), because of the applied Rental Period Adjustment Rule, resulting in a smaller credit than expected.