---
title: "Manual Activation"
slug: "manual-activation"
updated: 2023-07-31T14:03:58Z
published: 2023-07-31T14:03:58Z
canonical: "docs.avontus.com/manual-activation"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.avontus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manual Activation

If you do not have an internet connection or are otherwise unable to use the Activate Online feature, you may request a manual activation code.

**Note:** Trial licenses of Avontus Designer require online activation and an active internet connection during the trial period.

## Procedures

There are two ways to manually request activation:

- With email client & internet connection available
- With email client & internet connection not available

Choose the best option based upon your computer's accessibility.

To manually request activation:

1. Double-click the Avontus Designer icon on your desktop.  
Avontus Designer launches and the *License Info* dialog appears.
2. Click **No internet access? Activate Manually** after entering the required registration information.  
![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/8172c103-8c2f-47eb-8ea4-735980f88e40.png)  
The *Manual Activation* dialog appears.  
![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/78e98b0b-4512-4c43-bf51-816e463a949c.png)  
Use one of the methods below to activate your Avontus Designer installation.

### Email Client & Internet Connection Available

If an email client is available:

1. Click **Email Request**.  
![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/86564283-8d6b-4798-8e3a-45e61bb4ddc8.png)
2. Click OK  
![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/db753637-c4a0-4553-a1ca-e67f7c103e93.png)  
This launches your default email client which starts a new email message. The message is addressed to Avontus Support and contains the entered registration information. No additional information is required. **Warning:** Do not remove or alter the information in the License Details section. This information is required to receive an activation code.
3. Click **Send**.

### Email Client & Internet Connection Not Available

If an email client is not available and/or if your computer does not have an active internet connection:

1. Click **Request Manually**.  
![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/c73f82e8-b679-4c22-918b-cf099935c401.png)  
The *Avontus Designer - Request License User Info* dialog appears.  
![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/14081e0e-0586-49ab-aa01-45b6af7f4543.png)
2. Call Avontus Support at +1 (800) 848-1860 and provide your license and registration information over the phone.  
Alternatively, you may choose to copy this information to a portable storage device and attach it to an email from another computer.  
**Note:** If you have an internet connection and can send the request through an email service, copy and paste the text into a new email message with the subject **Avontus Designer License Request**. Send this request to [support@avontus.com](mailto:support@avontus.com).  
**Warning:** Do not remove or alter the information in the License Details section. This information is required to receive an activation code.

### Entering Your Unlock Code

When you receive your unlock code from Avontus Support (either through email or via the phone):

1. Use the procedures above to open the *Manual Activation* dialog.
2. Copy and paste (or otherwise enter) the complete code into the dialog and click **Apply Unlock Code** when ready.  
![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/1f98808f-40a6-4157-a6f0-25ecc205180d.png)  
When activation is complete, a confirmation dialog appears.
3. Click **OK**.  
![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/f6e39c05-5fbf-4668-a4e4-32ddda7354fe.png)  
Avontus Designer launches and the main screen (called the [Backstage](/v1/docs/about-the-backstage)) appears.