---
title: "Products that Always Require Service"
slug: "products-that-always-require-service"
updated: 2023-07-19T13:16:06Z
published: 2023-07-19T13:16:06Z
canonical: "docs.avontus.com/products-that-always-require-service"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.avontus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Products that Always Require Service

Once the Servicing feature has been enabled (in the [**General** tab](/v1/docs/about-the-global-options-dialog-general-tab) of [the *Global Options* dialog](/v1/docs/the-global-options-dialog)), the Product Catalog displays additional fields. You can click the **Service** checkbox for Products that will always require servicing when returned from a job. This sets the default value for the **Service** checkbox on the return *New Direct Ship* dialog for that Product. When the shipment is completed, Quantify moves the Product to the To Be Serviced queue for servicing.![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/4787b65b-83a9-4640-974d-7c91fc4e9557.png)

You can use the **Additional Charges** and **Consumables** buttons to set up and automatically associate Additional Charges and Consumables items to Service Tickets for Products at servicing.

![](https://cdn.document360.io/ae69c864-58f0-4711-91e1-d1c2f7dff95f/Images/Documentation/8954e91a-439e-4f6d-a4fa-0a3eb5b5e689.png)